Questions and Answers about Pet Cremation 

Do I bring my pet to you?
We collect your pet from the veterinary clinic or home

How long will it be before I have my pet’s ashes returned?
Your pet’s ashes are returned within 5 business days from the time your pet is collected.

What happens if my pet is ‘put to sleep’ at the vet’s?
We have arrangements in place with many local veterinary practices. You can also request our services from practices we do not already have contact with. Your vet will then arrange with us to collect your pet and carry out your wishes as instructed.

I would like to keep the ashes following my pet’s cremation, what are my options?
We provide a variety of options for all cremations. We can return your pet’s ashes in a beautiful hand selected timber urn, with complimentary engraved name plate. When organising cremation simply select this option on our booking form, advise your vet or speak with us.

What if I want to scatter the ashes?
We can return your pet’s ashes in a purpose designed container, ready for scattering. We can also scatter the ashes on your behalf. When organising cremation simply select the option you desire on our information brochure.

Is pet cremation increasing in popularity?
Pet cremation is becoming more and more popular each year. Families find cremation to be a more personal and admirable way to farewell their special friend. Cremation is simple, professional and affordable.

Why choose cremation?
People choose cremation for many reasons. Some choose cremation so they can keep the ashes of their beloved pet with them at home. Your pet can stay with you at this home or the next. Others prefer to have the ashes prepared for scattering at a meaningful location.

Will my pet be treated with dignity and care?
We understand pets are family and therefore treat all pets with the utmost integrity. Pets have always been a special part of our lives and we treat each and every pet with same care you would treat a family member.

Will my pet be cremated individually?
Each and every pet is cremated individually. Our staff are dedicated to providing professional and compassionate care to all animals placed in our trust. We perform each cremation ourselves at our own cremation facility, so you can be assured that cremation has been completed in a professional way.

What areas does Australian Pet Cremations service?
The Mid-North Coast of NSW, including Port Macquarie, Kempsey, Taree, Tuncurry, Forster, Nabiac, Old Bar, Manning Point , Harrington, Wingham, Coopernook, Laurieton, North Haven, Camden Haven, Bonny Hills, Lake Cathie, Kew, Wauchope, Telegraph Point, Crescent Head, Hat Head, Kinchela, South West Rocks and surrounding areas. 
We are also able to meet you at a convenient location.

How is cremation completed?
A pet’s body is placed in the cremation chamber where, through heat and evaporation, the body is reduced to its basic elements and referred to as cremated remains or “ashes”.

How long does cremation process take?
About 1 hour.

How much does it cost?
There are a variety of different options available to you, prices may vary on the weight of your pet. Please consult your veterinary clinic for more information or get in touch with us.

I have further questions, can you help me?
Please contact 1300 272 225 or get in touch with us here.